Frequently Asked Questions

How do I SIGN UP as an Activity Professional for free?

  1. Click blue “SIGN IN” button in upper right hand corner of Home page, and you will be taken to Sign Up Form.

  2. Complete Sign Up Form, click the green “SIGN UP” button at bottom of page, and you will be taken to Membership Levels. NOTE: If you fail to enter required information, the site will prompt you with red boxes. 

  3. On Membership Levels select ACTIVITY PROFESSIONAL-FREE, and you will be taken to Membership Checkout where you click the white “Submit and Confirm” button at the bottom of the page.

  4. PRIVILEGES: As a registered Activity Professional, you can search the site and book service providers online for the date and time you select for free. You can also post jobs you are seeking to fill or events you are seeking to staff for free.  Privileges are described in more detail at the bottom of the site’s Home Page. If you want information about your organization or community to appear on the site for free, follow directions under CREATE A BUSINESS.

How do I CREATE A BUSINESS so my senior living community will be listed on the site with a short business summary?

  1. Click on “SIGN IN” button  at top of Home page, enter your Username and Password, and click on “SIGN IN” button at bottom of form to access your User Account.

  2. Click on blue “Add New Business” button in the middle of the page. (If you don’t see button, click grey “Logout” button at top of page and then click blue “SIGN IN” button at top of page to sign back in.)

  3. Enter Business Name, Street Address, City and Zip Code.

  4. Enter Location by selecting State from the dropdown box. (If your state is not listed, email support@entertainersforseniors.com to request that your state be added to the site.)

  5. Upload a file containing business’s logo.

  6. Select one or more categories from the drop down list that describe the services your business offers.

  7. Provide a Description of your business.

  8. Enter for each day of the week your business hours.

  9. Click blue “Create Business” button at the bottom of the page. If you fail to enter all required information, the site will prompt you with red boxes. If you provide all required information, the site will notify you that your business has been successfully created.

NOTE: Your business will be listed online with the images and information you provide.

How do I VIEW ALL JOB LISTINGS?

  1. Click on the “SIGN IN” button at the top of the page, enter your username and password and click the “SIGN IN” button to access your User Account.

  2. Click on the “Job Listings” button in the site menu at the top of all pages.  

NOTE:  You must be signed in to view the Job Listings page.

Why is there no contact information for the service providers on the site?

The purpose of this site is to serve as a planning and online booking site for Activity Professionals like you.

With your demanding schedule and frequent deadlines, you need a single source to identify, research and book service providers experienced in providing services to seniors.  By encouraging all Activity Professionals to book through the site and provide reviews of their experiences, the site becomes more valuable to other Activity Professionals because they can be confident of the quality and characteristics of the service provider.

By only booking service providers through the site, you encourage more providers to register which provides you with an ever increasing base of qualified service providers from whom you can choose.

Finally, there is considerable time and expense in developing and maintaining such a sophisticated site for the benefit of Activity Professionals.  The best way to keep the site free for Activity Professionals is to pay those expenses with the fees paid by the Service Providers.

How do I SIGN UP as a Service Provider?

  1. Click blue “SIGN IN” button in upper right hand corner of Home page, and you will be taken to Sign Up Form.

  2. Complete Sign Up Form, click the green “SIGN UP” button at bottom of page, and you will be taken to Membership Levels. NOTE: If you fail to enter required information, the site will prompt you with red boxes. 

  3. On Membership Levels select SERVICE PROVIDER-PROFESSIONAL or SERVICE PROVIDER-FREE, and you will be taken to Membership Checkout. NOTE: To reduce the commission you will pay for bookings from 15% to 5%, you must subscribe to the Professional level.  Other differences between the membership levels are described here and at the bottom of the site’s Home Page.

  4. On Membership Checkout provide any requested information, and click the white “Submit and Confirm” button at the bottom of the page.

  5. PRIVILEGES: As a registered Service Provider, you can search the site and apply for Jobs posted by Activity Professionals.  To be listed on the site, you must CREATE A BUSINESS; To sell on the site, you must BECOME A VENDOR.

What Services or programs can I offer?

You can offer any type of a service or program that would be of interest to Seniors.  Some of the categories, include:  Arts & Crafts Instructors, Balloon Artists, Bands, Clowns, Comedians, Dancers, Duos, Creative Movement Instructors, DJ’s, Educational Show Providers, Ethnic Show Providers, Music Ensembles, Musicians, Music Therapists, Novelty Performers, Soloists, Skill Instructors, Therapists, Trios and everyone else who has experience entertaining, guiding, helping, treating or training Seniors.

How do I CREATE A BUSINESS so my name will be listed on the site with a short business summary?

  1. After you sign up to use the site, click on “View Your Membership Account”, and you will be taken to User Account.

  2. Click on blue “Add New Business” button in the middle of the page. (If you don’t see button, click grey “Logout” button at top of page and then click blue “SIGN IN” button at top of page to sign back in.)

  3. Complete New Business form to set up your business:

  4. Enter Business Name, Street Address, City and Zip Code.

  5. Enter Location by selecting State from the dropdown box. (If your state is not listed, email support@entertainersforseniors.com to request that your state be added to the site.)

  6. Upload a file containing business’s logo.

  7. Select one or more categories from the drop down list that describe the services your business offers.

  8. Provide a Description of your business.

  9. Enter for each day of the week the hours that you are available to provide the service or program.

  10. Click blue “Create Business” button at the bottom of the page. If you fail to enter all required information, the site will prompt you with red boxes. If you provide all required information, the site will notify you that your business has been successfully created.

PRIVILEGES: Your business will be listed online with the images and information you provide.  Note to Service Providers:  For site visitors to see the specific services or programs you offer, to post your booking calendar, to receive and accept bookings online and to communicate privately with clients and prospective clients, you must apply to BECOME A VENDOR.

How do I BECOME A VENDOR so visitors to the site can see the services I offer and book me online?

REQUIREMENT: You must create a Business before you can apply to become a vendor.

  1. Click blue “SIGN IN” button in upper right hand corner of Home page, enter your user name and password, then click blue “Sign In” button, and you will be taken to User Account.

  2. Click on blue “Become a Vendor” tab, and you will be taken to Registration.

  3. On Registration, enter your business’s Website Address, Email Address, Experience with Seniors, Education, References and Attachments (if any), and click blue “Register” button which will send a request to the administrative team of Entertainers for Seniors to review your application.

PRIVILEGES:  After you are approved as a vendor, you will be able to SET UP YOUR SHOP in which you can describe all of your programs/services with images/descriptions/pricing, post your booking calendar online, receive and accept online booking requests from Activities Professionals, apply for Jobs posted by Activities Professionals, and communicate privately with clients and prospective clients.  Privileges are based on your membership level as described in more detail at the bottom of the site’s Home Page.

How do I SET UP MY SHOP after admin has approved my Vendor Application?

REQUIREMENT: You must create a Business and have your Vendor Application approved before you can set up a shop.

  1. After admin approves your Vendor Application, click blue “SIGN IN” button in upper right hand corner of Home page, enter your user name and password, then click blue “Sign In” button, and you will be taken to User Account.

  2. Click on blue “Shop Settings” button on right side of page, and you will be taken to Vendor Dashboard.

  3. Select “Store Settings” tab from menu on left side of page, and click on “Shop Front” tab. Then:

  4. Enter Store Name.

  5. For Store Slug, enter store name with no capital letters and no spaces.

  6. Enter Shop Description, Phone, email to which you want booking requests to be sent, and address.

  7. Click on “Brand” Tab, and then upload Banner for top of Shop’s page, Shop’s Phone, and Shop’s Address. Select your preferred Shop Template.  Remember to click “Save” Button at the bottom of page. (If you have previously entered information, click on “Edit Mode” Button in top right corner to change it.)

  8. Upload image, approximately 200 pixels by 200 pixels to serve as Store Logo, and upload image, approximately 1200 pixels x 245 pixels to serve as Store Banner.

  9. NOTE:  Remember to click “Save” Button at the bottom of page.

    PRIVILEGES:  As a registered Vendor, you can offer multiple programs/services with images and descriptions, post your booking calendar online, receive and accept online booking requests from Activities Professionals, apply for Jobs posted by Activities Professionals, and communicate privately with clients and prospective clients.  Privileges are based on your membership level as described in more detail at the bottom of the site’s Home Page.

How do I ADD BOOKABLE PROGRAMS/SERVICES to my online shop?

REQUIREMENT: You must create a Business, become a Vendor and set up a Shop before you can create Bookable Programs or Services.

  1. Click blue “SIGN IN” button in upper right hand corner of Home page, enter your user name and password, then click blue “Sign In” button, and you will be taken to User Account.

  2. Click blue “Programs/Services” Button, Click “Add A Product” Button and work your way down the Flow Chart.

  3. Click “Product Data” Button and enter “Product Name”, Select “Yes” for Is this a Booking Service Product?, enter the “Regular Price” and $0.00 for “Sale Price” (unless you want to offer a sale price). If you want to add a product video, click “Extra” in the Menu on left side of page, enter Youtube or Vimeo URL in “Product Video”, and the video dimensions (in pixels) in “Product Video Size”.

  4. Click “Post Content” and enter a detailed description of your program/service.

  5. Click “Product Short Description” and enter a brief summary of your program/service.

  6. Click “Product Tags” and enter words that you think site visitors might use in a search to find your type of program or service.

  7. Click “Product Image” and upload the main image of you performing the service.

  8. Click “Product Categories” and select all of the categories into which your service fits.

  9. Click “Product Gallery” and upload more images into your product gallery.

  10. NOTE:  Remember to click “Save” Button at the bottom of page.

How do I ADD A BOOKING CALENDAR to my online shop?

REQUIREMENT: You must create a Business, become a Vendor, set up a Shop and add Bookable Programs before you can create a Booking Calendar.

  1. Click blue “SIGN IN” button in upper right hand corner of Home page, enter your user name and password, then click blue “Sign In” button, and you will be taken to User Account.
    a. Click gray “Calendar” button.
    b. Enter Calendar Name, for example “[First Name] [Last Name] Calendar”, then click blue “Create Calendar” button.b. For each day of the week, Click “Add” button, then Click “Add Bulk” button.
    c. For Title, type “Book A Program”.
    d. Enter the time at which you are willing to start your first program in Start Time, the time by when you want to start your last program in End Time, the time you need between programs for travel in Time Between, select the length of your program from the drop down list, and indicate 1 space is available because you can’t be two places at the same time.. For example, you may be willing to start your first program of the day at 10:00 a.m., start your last program of the day at 8:00 p.m., require 1 hour of time between programs and devote 2 hours to setup, perform and breakdown for a performance, and you have only 1 space available for each time slot.
    e. Click the “Add” button at the bottom of the day, and click “OK” to add the slots.
  2. Click “Custom Fields” at the top of page,
    a. Select “Single Line Text” button at bottom of page, check “Required Field” box, and type “Enter Your Name” in text box.
    b. Select “Paid Service Selector” button at bottom of page, check “Required Field” box, and type “Select A Program” in text box.
    c. Click “WooCommerce Product” button, and select your Program from the DropDown List.
    d. Click “Save Custom Fields” at bottom of page.
    NOTE: Video instructions at https://documentation.wyzi.net/docs/booking-appointments/adding-a-booking-product-to-calendar/
    You will be able to accept or decline online booking requests based upon your other commitments and personal preferences, but this calendar gives Activities Professionals a general idea of when you are available.

How do I SET UP POLICIES for my online shop?

  1. Select “Store Settings” tab from menu on left side of page

  2. Click on “Policies” tab.

  3. Click orange “Edit” button at top of page if you want to edit standard site policies.

  4. Cancellation/Return/Exchange Policy standard terms for the site are, “Services purchased through this site are not cancellable after payment, but the vendor will try to reschedule on a mutually acceptable date.” Type your desired policy and it will overwrite the standard policy.

  5. Refund Policy standard terms for the site are “Services purchased through this site are not refundable after booking because the performer typically declines other performance opportunities after your booking. However, the vendor will try to reschedule on a mutually acceptable date.” Type your desired policy and it will overwrite the standard policy.

  6. Customer Support Details standard terms are that the site’s owner will support the site so you need not enter any information here.

  7. NOTE:  Remember to click “Save” Button at the bottom of page.

Who benefits from the Entertainers for Seniors website, www.entertainersforseniors.com?

  1. Activity Professionals. Executive Directors (ED’s), Activities Directors (AD’s), Activities Managers (AM’s), Activities Coordinators (AC’s), Activities Assistants (AA’s), Event Coordinators (EC’s), Event Managers (EM’s), Recreational Therapists (RT’s) and everyone else who plans or coordinates activities for Seniors can sign up for the Activity Professional-Free Membership as a resource for finding and booking qualified, experienced and peer-reviewed professionals for almost any activity.
  2. Service Providers. Arts & Crafts Instructors, Balloon Artists, Bands, Clowns, Comedians, Dancers, Duos, Creative Movement Instructors, DJ’s, Educational Show Providers, Ethnic Show Providers, Music Ensembles, Musicians, Music Therapists, Novelty Performers, Soloists, Skill Instructors, Therapists, Trios and everyone else who has experience entertaining, guiding, helping, treating or training Seniors can sign up for the Service Provider-Free Membership or the Service Provider-Professional Membership.

  3. Seniors. Residents of Senior Communities, Independent Living Communities, Assisted Living Communities and Skilled Nursing Facilities enjoy and benefit from services and entertainment designed specifically for Seniors and provided by professionals who have the training, experience and desire to enhance the quality of life of Seniors.

Why does the Job Listings page not appear when I click the menu item?

Certain portions of the website are only viewable by Activity Professionals and Service Providers with a Pro level membership.

Development and maintenance of this site requires consider time and expense, and the revenue generated by those individuals helps to cover that cost.  Therefore, certain portions of the website are available only to them.

Support Request Online Planning and Booking Resource for Senior Communities

Entertainers for Seniors is a site developed for Activity Professionals at Senior Living Communities to assist them in planning and booking activities.

Please provide as much information about your support request as possible in the form below, including Username and the page of the site where your question arose.

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